TS Academy

SSG-WSG Approved Training Organisation certified to conduct WSQ courses.

ARE YOU LOOKING TO ADVANCE YOUR CAREER PATH / NEW CAREER PATH IN THE RESIDENT MANAGEMENT INDUSTRY?



TS Academy is an SSG-WSG Approved Training Organisation certified to conduct WSQ courses.

Our training centre is a one-stop facility offering industry-leading training programmes that equip students with the practical skills and knowledge required to excel in residential management.


With a team of experienced trainers, we strive to deliver a personalized learning experience tailored to the unique needs of each student, enabling them to achieve their goals and advance their careers. TS Academy also maintains a strong network of industry partners, which helps us stay current with the latest industry trends and best practices.

Individual funding support of up to 70% or 90% is available for this course.

Companies may also be eligible for additional funding support such as SFEC, Absentee Payroll, Course Fee Grant, ETSS, In-House WSQ Accreditation, MCES, SFC, and WSS Absentee.

KNOWLEDGE INITIATIVES – UPSKILLING & CONTINUOUS LEARNING

Initiatives to encourage knowledge development & learning in partnership with government stakeholders

Workplace Learning Program – "A Workforce Multiplier"

⁠Collaborated with the Institute for Adult Learning (IAL) and Singapore University of Social Sciences (SUSS)

Officially established Learning Enterprise Alliance program on 25 Feb 2021.
Conducted In-House Dormitory Management Training for our Operations Executives to develop them to grow into the job and excel on-the-job.

⁠Obtained Workforce Skills Qualifications (WSQ) credentials for this framework – SSG Upskilling

(Jan 2023)

Our Courses

Our inaugural Service Excellence in Resident Management course are available, check them out below

Service Excellence in Residence Management

This module equips learners with skills in resident management, including check-ins, daily operations, mental wellness, special requests, and handling challenging clients. It combines classroom and practical training for a comprehensive learning experience.

Facility Management in Health, Safety and Environmental Control

This course trains learners in dormitory facility management, emphasizing health, hygiene, and safety standards. It covers safe practices, daily checks, and issue reporting for maintenance, blending classroom and practical training for hands-on learning.

Response to Manage Incident in facilities with Safety, Resources, and Control

This module covers incident management with a focus on safety, resource allocation, and crisis control, tailored for dormitory needs. It progresses from identifying response processes to managing incidents and resident communication, following a structured, step-by-step approach.